Privacy Policy

Lakeshore Code LLC respects your privacy. This policy explains what information we collect through this website and while providing our services, and how we use and protect it.

1Information we collect

Information you provide

• Contact details: name, email address, phone number, company name.
• Project information: descriptions, requirements, files, and other materials you share.
• Communications: emails, messages, and call notes.
• Billing information: billing name, address, and payment details submitted through our payment provider.

Information collected automatically

• Technical data: IP address, browser type, device information, and pages visited.
• Cookies and similar technologies, as described in Section 5.

2How we use your information

• Respond to inquiries and prepare estimates.
• Provide, manage, and support our services.
• Send invoices and process payments.
• Communicate with you about your project.
• Improve our website and services.
• Comply with legal obligations and prevent fraud.

We do not sell your personal information.

3Payment information

Payments are processed by a PCI DSS–compliant third-party payment gateway. Your card and bank account details are entered on the provider's secure payment pages and are not stored on our servers. We receive only limited information, such as payment status, amount, and the last four digits of your card.

4How we share information

We share your information only:

• with service providers who help us operate (payment processing, email, hosting, and project management tools), under confidentiality obligations;
• when required by law or to protect our legal rights;
• with your consent.

5Cookies and analytics

Our website uses cookies to function properly and may use analytics tools to understand how visitors use it. You can disable cookies in your browser settings; some features may not work without them.

6Data retention

We keep your information for as long as needed to provide our services and to comply with legal, tax, and accounting requirements. Project materials are kept for two (2) years after project completion unless you ask us to delete them earlier, subject to legal requirements.

7Data security

We use reasonable administrative, technical, and physical measures to protect your information, including encrypted connections (HTTPS). No method of transmission or storage is completely secure, but we work to protect your data.

8Your rights

You may request to access, correct, or delete your personal information by emailing raphael@lakeshore-code.com. We respond within 30 days.

California residents: under the CCPA, you have the right to know what personal information we collect, to request its deletion, and not to be discriminated against for exercising these rights. We do not sell personal information.

9Children's privacy

Our website and services are not directed to children under 13, and we do not knowingly collect their personal information.

10Changes to this policy

We may update this Privacy Policy from time to time. The "Last updated" date at the top shows when it was last revised.

11Contact